comments about Qantas a few posts ago?
How we were supposed to vacation in Australia and New Zealand in May, but because of the cancer had to cancel? And how they're all, "Unless you're dead, your refund request is dead to us."
Well it turns out there are people who care at Qantas: we got the refund! All thanks to one tweet by one kind soul who works with me. (And thanks to the hard work by a Qantas person who cares!)
Read the full story.